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General Terms and Conditions for Training Events Conducted by Incom Company

1. Registration

1.1. Please submit your registration for training events in writing to:

Ukraine:

03005, Ukraine, Kiev, Smolenskaya st. 31-33,
building 3 (Knowledge Center), phone:(044) 538-0060
E-mail: edu@incom.ua
Web-site: www.edu.incom.ua

Republic of Belarus:

5, Melezha Str., build 2, of. 1103
Minsk, 220113, Republic of Belarus
Tel. /fax: (+375 17) 216-18-66
E-mail: edu@incom.by
Web-site: www.edu.incom.by

Republic of Kazakhstan:

165-b/72-g, Shevchenko Str./ Rodostovtseva Str., of. 904   
050008, Almaty, Republic of Kazakhstan
Tel./fax: +7 (727) 32 36 206, +7 (727) 32 36 207
E-mail: edu-kz@incom.ua
Web-site: www.edu.incom.ua/kz

1.2. You will receive written confirmation of registration from us with detailed information on the course for which you have registered (venue, date, and time of events) no later than 7 days prior to the start of the course.

1.3 We reserve the right to cancel the course no later than 7 days prior to its start if the number of confirmed registrations is insufficient.

2. Fees

All fees are net fees, that is, they are subject to value-added tax or any other applicable national taxes of the country in which the course is conducted. Our current list of fees is valid; upon publication of a new fee list, these new fees are valid. The tuition fees for courses conducted at our facilities cover the use of training systems, beverages and/or lunch, and student kits.

3. Cancellations

3.1. Cancellations must be submitted to us in hardcopy and/or electronic form.

3.2. We will not invoice cancellation charges if we receive notice of cancellation 14 days prior to the start of the course. If we receive notice of cancellation up to 7 days prior to the start of the course, a cancellation charge of 50% of the tuition fees is due. Thereafter we will invoice the full course fee for all cancellations. You are free to name a replacement rather than cancel attendance altogether.

3.3. In the event that we cancel a course because of force majeure or other unforeseeable circumstances (for example, in case of accident or illness of the instructor) the liability of Incom Company is limited to the refunding of course fees to participants who have arrived at the training location. The Company is not liable for any travel and lodging expenses.

3.4. If a participant fails to attend on the registered date due to illness, a new date for a course offering the same subject matter will be scheduled upon submission of a medical certificate. A cancellation charge will not be levied in this case.

4. Re-registration

We will not invoice charges for re-registration up to 14 days prior to the start of the course. Re-registration is final; no further cancellation or re-registration is possible. The re-registration period ends one week prior to the start of the course.

5. Terms of Payment

We accept payment by bank transfer only.

6. Warranty

Incom Company offers you the highest quality training in the field of high-end networking. If you are not fully satisfied during the first day of training, simply let your coach know and return the unused course documents. You will be refunded the course fees in full.

7. Copyrights

All rights reserved, including the rights to translate, reprint, and copy training documents and parts thereof. Processing, copying, distributing, or public rendering of training documents in whole or in part in any form or by any means electronic, mechanical, photocopying, microfiche, recording or otherwise without our prior written consent is prohibited. This applies in particular to use of these materials for training purposes.

8. Liability

Any liability for claims against Incom Company or its vicarious agents, in particular, claims of compensation for consequential damages, irrespective of legal foundation, such as business interruption or stoppage, loss of earnings or profits, data loss, and so forth, are excluded. Incom Company is not liable for any belongings that the customer brings to a course.

9. Privacy

The customer agrees to the processing of his data solely for the purpose of which it is appointed to serve.